MFA Reset Portal

Reset your Multi-Factor Authentication securely with our dual-verification process.

2 accounts4 steps~15 minutes

What You Need

Two accounts — verified in sequence

Microsoft Entra ID

  • E-Mail Address / Username
  • Password

SwitchEDU ID

  • Username
  • Password

You must complete both authentication steps in sequence. Microsoft Entra ID verification is required before proceeding to SwitchEDU ID verification.

How it works

Follow these steps to reset your MFA securely

Microsoft Entra ID Login

Sign in with your Microsoft Entra ID account. If you've forgotten your password, you can reset it using the Microsoft password reset link.

SwitchEDU ID Verification

Authenticate using your SwitchEDU ID to verify your identity. This second verification ensures the security of your account.

Reset Process

Once both identities are verified, confirm the MFA reset. Your current MFA methods will be removed via Microsoft Graph.

New MFA Setup

On your next sign-in, you will be prompted to register new MFA methods before accessing your account.

Begin Reset Process